Kaitlin Foster
Love the idea, hate the execution. It doesn't matter how long you stream for, you'll only be able to get max 5 or (10 premium) stars. It never updates my stars, for example, I listened to music for 6 hours today but it says I only listened to 70 songs which definitely isn't true. On the rare case that it does count everything, it can take hours to do
4 people found this review helpful
Renaissance Engagement Network Inc.
February 1, 2024
Hey Kaitlin, sounds like something isn't working for you. Could you send details of the issue you are experiencing to our customer support at hi@renaissance.app? Jay would be happy to help you out and get these issues resolved for you!
britt
- Flag inappropriate
- Show review history
The app will not read all my streams on either of my devices. It will only read a certain %. Is there a reason for this? I've had the app downloaded since last year and it was working perfectly then. I recently noticed in the last few months it has stopped reading my streams, but my streaming habits have not changed... If anything, I'm listening to music more now. Please help / fix.
96 people found this review helpful
Jesuferanmi Olu
- Flag inappropriate
- Show review history
It's not bad. Just takes long to record progress and update the next song playing from Spotify. Edit: scratch that. It's frustrating. I actually started to think that maybe the app has something against me. My streams literally stopped counting. I was told it has been updated, so I'm downloading it again. And I'll be back to give my feedback! Edit: Back like I said I'd be. The app is till terribly frustrating. I don't know why I keep using it.
12 people found this review helpful