Anne Kuhl
This app can definitely be fun and interesting, but doesn't work correctly a good portion of the time. I've had a song running for hours, and when checking other streaming apps they've counted a good 500+ streams (it's a short song) but Renaissance has only counted 300. This is a CONSISTENT issue as well. I've also had multiple streaming parties just stop counting streams, even when it counts the streams otherwise.
5 people found this review helpful
Kaitlin Foster
Love the idea, hate the execution. It doesn't matter how long you stream for, you'll only be able to get max 5 or (10 premium) stars. It never updates my stars, for example, I listened to music for 6 hours today but it says I only listened to 70 songs which definitely isn't true. On the rare case that it does count everything, it can take hours to do
5 people found this review helpful
Renaissance Engagement Network Inc.
February 1, 2024
Hey Kaitlin, sounds like something isn't working for you. Could you send details of the issue you are experiencing to our customer support at hi@renaissance.app? Jay would be happy to help you out and get these issues resolved for you!
britt
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The app will not read all my streams on either of my devices. It will only read a certain %. Is there a reason for this? I've had the app downloaded since last year and it was working perfectly then. I recently noticed in the last few months it has stopped reading my streams, but my streaming habits have not changed... If anything, I'm listening to music more now. Please help / fix.
97 people found this review helpful